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When a thief gathers enough information about you to pretend to be you, that's called identity theft. It doesn't take much of the right kind of personal information (for example, your Social Security number, address, mother's maiden name, or bank account number) before the thief can cash in on your government benefits, make purchases on your credit card, open bank accounts, take out loans-even commit crimes-all in your name.
Think about places where a thief might steal personal information:
Your wallet, of course. More valuable than any cash are your driver's license and other cards such as your health insurance or credit cards. Did you note your personal identification numbers (PINs) on a scrap of paper? Is your Social Security number on any cards you carry?
Your mailbox. An unlocked mailbox is an open invitation for anyone to take a credit card bill or bank statement with your name, address and account numbers or an unsolicited, pre-approved credit card complete with application.
Your car. If someone broke in, what personal information would he or she find? Old bills and credit card receipts? Insurance card? What else?
Your trash. It may be hard to believe, but "dumpster diving" is a gold mine for a determined thief who could find discarded credit cards, bills and bank statements.
Your computer. Think about the personal information stored there, such as tax returns, account data, and e-mails.
Yourself. Have you ever given out personal information over the phone to a stranger or on an unsecure Web site?
Although there's no ironclad protection from identity theft, this crime is most often one of convenience. If you make it difficult for someone to swipe your identity, the thief may look elsewhere for an easier target.
Rule 1: Be defensive with personal information
Give out personal
information in person, over the phone or online only when you're certain
you know with whom you're communicating or when you initiated the contact.
Rule 2: Protect your credit and your bottom line
Rule 3: Create strong passwords and keep them secret
Your first
line of defense in the virtual world begins with your password or your personal
identification number (PIN).
Keep your passwords and PINs a secret. Keep them to yourself, and remember them without writing them down.
Create strong passwords that you can remember. Passwords should have at least eight characters; include a combination of letters, numbers and symbols; and be easy for you to remember but difficult for others to guess.
Manage your passwords. To balance safety and practicality, create a handful of strong passwords to protect the sites you want to keep most secure, such as your bank's Web site or your computer. Then create another small set of easier-to-remember passwords you use everywhere else.
Protect your laptop with a password. This provides added security while you're in the office and on the road.
Rule 4: Improve your computer's security
You can greatly reduce
your risk from hackers, viruses and worms by using a firewall, installing
antivirus software and updating it routinely, and keeping your Windows software
up to date. Protect your PC by following Microsoft's step-by-step instructions
microsoft.com.
"Ms. Smith? This is Anne over at your bank. We think someone may have tried to access your checking account. Before I can discuss this further, bank regulations require that I verify your identity. May I have your address? And the Social Security number on your account? ..."
Pretty convincing, huh? Unscrupulous people will go to great lengths to get you to divulge personal information, which brings up "phishing." Phishing is a method used by thieves that uses e-mail messages to lure unsuspecting people to Web pages that masquerade as those of trusted companies such as Citibank, eBay or Microsoft. These deceptive Web pages entice people to reveal passwords, account and Social Security numbers and other sensitive personal information.
It's no small problem. According to 2003 Federal Trade Commission (FTC) data, nearly 10 million Americans-or 4.6% of U.S. adults-learned they were victims of some form of identity theft in the previous 12 months.
How you can help protect yourself from phishing
Remember Rule #1?
Give your personal information very cautiously. You can also reduce your chances
of falling victim to phishing scams by doing the following:
Never respond to e-mails that request personal information. Most legitimate businesses do not ask for passwords or account numbers in an e-mail message.
Visit Web sites by typing the Web address (URL)- not by clicking a link in an e-mail or pop-up window. If you think the request for personal information may be legitimate, simply call the company using a number from a past statement or the phone book.
Give out personal information only on Web sites that encrypt your data. Encrypted Web sites help protect your information as it traverses the Internet.

Review monthly financial statements as soon as you get them.
Plenty. Record and save everything you do to clear up the wrongdoing. Make copies of all written correspondence and keep records of phone calls.
IMMEDIATELY file a report with the police, locally or where the identity theft occurred. Get a copy of the police report to establish with the bank, credit card company and others that you are a crime victim, not a credit abuser.
IMMEDIATELY place a fraud alert on your credit reports with each of the three major U.S. credit bureaus (listed below). Ask that no new credit be granted without your approval. Carefully review your reports for inquiries you didn't initiate, accounts you didn't open or any other transactions that you didn't authorize. (You can also pay for automatic notification if changes occur in your account.)
IMMEDIATELY close accounts accessed or opened fraudulently. Speak with the fraud department of each financial institution, including credit card companies, and follow up with a letter.
IMMEDIATELY change the passwords on ALL your accounts.
File a complaint with the U.S. Federal Trade Commission (FTC) at http://www.consumer.gov/idtheft/. You can also call the FTC's toll-free Identity Theft Hotline at 877-438-4338.
The Better Business Bureau Online has one of the most comprehensive sites on identity theft and details how you can help protect yourself.
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